Terms of Service
1. General Provisions
1.1. These Terms of Service govern the use of the Home Pizza Calculator application, hereinafter referred to as the "Application".
1.2. The owner and administrator of the Application is: Cali w Mące Karol Kłyciński, registered in Pruszków (05-800), ul. Powstańców 5/35, NIP: 5342168490, REGON: 146480372, hereinafter referred to as the "Service Provider".
1.3. The Terms of Service are made available to Users free of charge through the Application in a form that allows them to be downloaded, reproduced, and stored.
1.4. Using the Application constitutes acceptance and commitment to comply with the Terms of Service.
2. Definitions
2.1. Application – the Home Pizza Calculator web service used to calculate and compute parameters related to pizza preparation, available at https://letsmake.pizza.
2.2. User – a natural person with full legal capacity, a legal entity, or an organizational unit without legal personality that uses the Application.
2.3. Consumer – a User who is a natural person performing a legal transaction with the Service Provider unrelated directly to their business or professional activity. A User who does not have full legal capacity but is over 13 years of age should have the consent of a legal guardian to install and use the Application.
2.4. Account – a set of resources and permissions within the Application assigned to a specific User.
2.5. Services – functionalities available in the Application, in particular the ability to manage recipes, ingredients, production costs and other aspects of gastronomy operations, whereas all results, calculations and computations are indicative only and cannot form the basis of any claims by Users.
2.6. Entrepreneur with consumer rights – a natural person entering into a contract with the Service Provider directly related to their business activity, when the content of the contract indicates that it does not have a professional character for that person, arising in particular from the subject of the business activity disclosed under the CEIDG regulations.
3. Technical Requirements
3.1. To use the Application, a device with Internet access and a web browser is required (recommended: Chrome, Firefox, Safari, Edge in the latest versions).
3.2. The User should have an active email account.
4. Registration
4.1. Using the full functionality of the Application requires creating an Account.
4.2. Account registration is voluntary and free of charge.
4.3. To register an Account, the User should complete the registration form, providing the required data and setting an access password.
4.4. Registration may also be done through external authentication services (e.g., Google, Facebook).
4.5. The User is obligated to provide accurate personal data and update it in case of changes.
5. User Rights and Obligations
5.1. The User has the right to use the Application's functionalities, modify their data, and delete their Account.
5.2. The User agrees to use the Application in compliance with the law, not to share Account credentials with third parties, and not to post unlawful content.
6. Service Provider Rights and Obligations
6.1. The Service Provider undertakes to ensure the availability of the Application and the protection of personal data.
6.2. The Service Provider has the right to technical breaks (especially in the cases indicated in point 7.1 below), to modify functionalities, and to delete an Account in the event of a breach of the Terms of Service by the User.
7. Liability
7.1. The Service Provider makes every effort to ensure the Application operates correctly, however, to the extent permitted by law, the Service Provider is not liable for technical interruptions beyond the Service Provider's control or for damages resulting from improper use of the Application by the User.
7.2. With respect to Consumers, the Service Provider is liable for the conformity of the service with the contract under the terms set out in the Consumer Rights Act.
7.3. The provisions regarding the Service Provider's liability towards Consumers apply accordingly also to Entrepreneurs with consumer rights, unless otherwise provided by law.
8. Payments and Order Fulfillment
8.1. Electronic payments are handled by PayPro S.A. (Przelewy24). Available methods include: BLIK, payment cards, bank transfers, Google Pay, Apple Pay.
8.2. Access to Packages (Monthly and Annual) is granted within 15 minutes of successful payment verification.
8.3. The moment the service commences is deemed to be when Premium functionality is made available to the User in the User panel.
8.4. The User is responsible for selecting the appropriate Plan before making payment.
8.5. The Monthly and Annual Packages are not subscription-based and do not renew automatically. Upon expiration of a Package, access to Premium functionality expires unless the User makes a new purchase.
8.6. A User purchasing under their business details may receive a VAT invoice. The invoice is issued based on the data provided at the time of placing the order.
9. Withdrawal from Contract and Termination
9.1. A User who is a Consumer has the right to withdraw from the contract within 14 days without giving a reason, subject to point 9.2.
9.2. The right of withdrawal does not apply to the Consumer in the case of contracts for the supply of digital content not supplied on a tangible medium, for which the Consumer is obliged to pay the price, if the Service Provider has commenced performance with the Consumer's express prior consent and the Consumer was informed before commencement that they would lose the right of withdrawal upon performance by the Service Provider, and acknowledged this.
9.3. By ticking the appropriate checkbox or clicking the purchase confirmation button while simultaneously acknowledging the information and declaration of waiver of the right of withdrawal, the User consents to the immediate delivery of digital content.
9.4. The provisions of this section concerning the Consumer apply accordingly also to Entrepreneurs with consumer rights.
9.5. Either party has the right to terminate the contract, with the Service Provider being entitled to do so with a 7-day notice period. The User is entitled to terminate the contract at any time by using the "delete account" ("cancel subscription") button. In such case, no charge for the next billing period will be imposed on the User; however, the User shall not be entitled to use the Application from the date of account deletion and shall not be entitled to request from the Service Provider a full or partial refund of the fee paid for a given billing period.
10. Complaints
10.1. Complaints should be submitted to: [email protected].
10.2. The Service Provider will process the complaint within 14 days.
10.3. The provisions of this section concerning the Consumer apply accordingly also to Entrepreneurs with consumer rights.
11. Personal Data Protection
11.1. Personal data is processed in accordance with the GDPR. Details are available in the Privacy Policy.
11.2. The Service Provider, taking into account the nature, scope, context, and purposes of personal data processing within the Application, has conducted a risk analysis for the rights and freedoms of natural persons in accordance with Articles 24, 25, and 32 of Regulation (EU) 2016/679 (GDPR), and has implemented appropriate technical and organizational measures ensuring a level of security corresponding to the identified risk.
12. Final Provisions
12.1. The Service Provider has the right to amend the Terms of Service. Users will be notified of changes with 14 days' notice. A User who does not accept the changes has the right to delete their Account before they take effect.
12.2. The Consumer has the right to use out-of-court dispute resolution methods, including the platform: https://consumer-redress.ec.europa.eu.
12.3. All disputes will be resolved by the competent common courts in accordance with Polish law.
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